Rolex Repair

Rolex Repair by The Watch Buyers Group

Anything else is a compromise...

Full Overhaul

Includes…

  • Free Shipping
  • Free Factory Polish
  • 5 Year Warranty
Hello, my name is Benjamin Indra, I’m the owner of The Watch Buyers Group. Our reputation, customer service, and our industry leading 5 year warranty have quickly made us one of the largest and most trusted repair facilities in the United States — now servicing between 130 and 150 Rolex watches every month for customers here in the Los Angeles area, and for customers throughout the US with our free, roundtrip, fully insured UPS shipping. We aren’t the fastest repair facility, nor are we the cheapest, but if you’re looking for a fair, honest company that stands behind its work, and its warranty, come on in or complete the label request form below.
Thank you for your time,
Ben

Ready to send in your watch?

Request a FREE fully insured Rolex Repair 2nd Day Air label

(626) 844-0170

EMAIL ME MY FREE LABEL

The Watch Buyers Group

Full Service included
Full Polish included
Gasket Replacement included
Pressure Test included
Timing Test included
Insured Shipping included
Warranty 5 years
Turnaround Time 5 weeks
Price $395

What to expect when servicing your Rolex watch with The Watch Buyers Group

What’s an Overhaul..?

An overhaul is the disassembly, cleaning, lubrication, and timing calibration of the 100+ parts that comprise your watch’s movement. If parts are necessary for us to guarantee proper functionality and timing accuracy for a minimum of the next 5 years, they will be an additional charge. We always present you with a final estimate (before we perform any repairs) that lets you know upfront if parts are needed and what the final cost will be. If you decline the estimate the watch may be picked up, or will be shipped back, 100% free of charge.

Our Watchmakers...

We staff 11 full-time watchmakers, all of whom are either former employees of Rolex or who hold accreditation/qualifications that exceed Rolex requirements. We also have a dedicated polishing team trained to restore the original finish your Rolex had the day you bought it.

Parts…

For the proper functionality and timing accuracy of your Rolex watch there is no substitute for Rolex parts. If your watch’s movement requires replacement parts only Rolex Original parts will be used. Period.

5 Years Warranty...

Yep, labor, parts, even the cost of shipping is covered for a full 5 years. That's half a decade that you won't need to worry about the timing accuracy or functionality of your watch.

Turnaround Time…

Most watches are complete in under 5 weeks but we'll provide you a with an estimated date of completion before we begin any repairs so you can consider the turnaround time in your decision to approve or decline the repairs, but this is an estimation, not a guarantee. Watchmaking can be done quickly, or correctly, but never both.

Shipping...

Walk-ins are always welcome but if you aren't local (or just don't want to deal with LA traffic) complete the Label Request form to receive a free, fully insured UPS label and a free repair estimate. If the idea of shipping your watch off to a company that you've never heard of scares the living-daylights out of you, give us a call. If, after speaking with one of our dedicated service support team members, and reading our reviews online, you still feel apprehensive about us, perhaps we're not the right repair house for you.

Rolex Watch Repair Stories...

Heavy moisture damage on a Rolex calibre 3255 movement

Moisture Damage and Rolex Watches

One of the few things that can render a Rolex movement beyond repair is moisture. Unlike electronic devices, moisture damage in mechanical watches is not caused by the instantaneous presence of a conducting liquid. Rather, the damage results from the rust and corrosion that takes place after the movement has been exposed to a liquid.  […]
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yachmaster

The Overhaul & Refinish of a Ladies Rolex Yacht-Master

The Yacht-Master is unique in the Rolex sport watch lineup. It, alone, has a bezel entirely made of either 18k yellow gold, like the above ladies watch, or platinum. Most polishers will not attempt to restore one to “like new” condition, nor should they. We constantly receive Yachts that have been over polished and, in […]
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crown

Extending the Lifespan of Your Rolex Is As Easy As O.E.M.

OEM (Original Equipment Manufacturer) refers to replacement parts that are manufactured by the manufacturer of the original part or component. When we say that we only use factory OEM parts, we mean that only parts manufactured and distributed by Rolex are used in the repair of your Rolex. Rolex has spent millions of dollars on […]
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DSC_0043m

This Rolex Saved A Colonel’s Life in Battle. This is the result.

Some watches tell a story of the owner. This couldn’t be more true of the watch we received for repair from Col. Smith. The internal repairs and cosmetic damage proved too much of a financial burden for him, so we started discussing the option of a trade, which presented some difficulties. The watch, you see, […]
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motherofpearldiamond

Rolex Customization: Or, How Not All Rolexes are Equal

One of the many reasons Rolex owners choose The Watch Buyers Group for the proper repair of their Rolex watch is that, while we only use factory Rolex parts in servicing a watch, we don’t have the same strict rules about working on watches with non-Rolex parts. A Rolex with custom additions is considered a […]
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Rolex & The Watch Buyers Group: Choosing Excellence

Rolex is one of the most recognized brands on the planet. Rolex’s history, build quality, and watchmaking innovations, make it one of the only brands of watches that you can wear on your wrist for decades, only to see the value increase, not decrease. This increase in value varies from model to model, and as always, the value is intrinsically linked to the condition of a particular watch. Any automatic Rolex watch will need regularly scheduled maintenance. This maintenance is critical to the preservation of the value of your timepiece. This maintenance is called an overhaul. Only by fully disassembling, cleaning, and lubricating the movement can you protect its proper functionality and its value. Equally important to maintaining value is the polishing of the case, bracelet, bezel, and other external components. Polishing is part art and part science and a master polisher is as difficult to find as a master watchmaker. Our Rolex refinishing experts are, without question, trained and tested masters in polishing. The watchmakers and refinishers at The Watch Buyers Group Rolex service center are the best in the United States. Period. In choosing a Rolex, you’ve chosen to wear excellence on your wrist. In choosing The Watch Buyers Group for your Rolex watch Repair needs, you are choosing unmatched, undeniable, excellence.

The 100% satisfaction of each and every one of our thousands of Rolex watch repair customers is very important to us. Give us a call and you will quickly see that the approach we take to excellence in our Rolex repair services is reflected in how we approach customer service. Our dedicated Rolex repair customer support team is knowledgeable, friendly, and is standing by to communicate with you through each step of the process. From free shipping to our 5-years warranty, from our team of expert repair technicians and refinishers to our customer support team, anything other than The Watch Buyers Group for the care and servicing of you Rolex, is a compromise.

Ready to send in your watch?

Request a FREE fully insured Rolex Repair 2nd Day Air label

(626) 844-0170

EMAIL ME MY FREE LABEL